Skype is an internet based technology that allows people to talk to one another face to face over their computers at no cost. It can save businesses money and allow employees to talk to one another across the nation. Never has it been so simple to talk with people in another location, even in another country. The software is simple, and it’s free. The popularity of the program is making it a standard all around the world and businesses are starting to use it to collaborate with other businesses and create more business on the whole. How does the alignment of Skype fit within your organization’s strategy?
There are many reasons business are starting to benefit from the use of Skype and other modern technologies. Here are just a few of those reasons.
-Low Cost Communication Option
Some companies spend quite a bit of money on phone calls over the year. They have to make business calls all of the time. These long distance calls cost money and Skype can virtually eliminate those costs. The low cost calling saves businesses money that they can then invest in another area.
Skype was first introduced for personal use, but companies have begun to connect employees through the technology as well. Employees can now talk to one another on a face to face level on a regular basis. This means they can meet with someone across the country any time they want with no travel needed. Companies save money on phone calls, but they also save money on travel expenses. And, efficiency is immediately increased because the employees can talk to one another anytime they need a question answered or help with a brainstorming session or anything else.
-Strategic Business Tool
Not only is Skype good for overall productivity, but it also works well for companies as a strategic tool. Employees will feel more connected to one another and the company as a whole if they are able to connect with people they have never met before. Talking on the phone with someone is completely different to meeting with them in person. Skype eliminates the need for those impersonal phone calls and heightens the amount of time people can spend getting to know one another and one another’s business styles. This makes productivity sky rocket and cuts costs, but it also does wonders for company morale.
Companies should make sure that their Skype operations run smoothly at all times in order to cut back on frustrations the employees may feel. Once employees are used to this form of communication, it will be hard to go back to any other way. Once the technology is in place, it should be working at all times for employees to fully take advantage of everything it involves.
Modern technology is working wonders for social communication, but it is also doing quite a bit for the business world alignment of key technologies with your customer base is required to grow your business.
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David G. Peterson is a business consultant and author of Handling the Remedy. He has extensive international experience managing projects and operations for large financial institutions. He has worked in North America, Europe, Middle East and Asia skillfully managing business and technical requirements, core systems enhancement and support, merger and acquisition integration's, business process reengineering, off-shoring and outsourcing.