Privacy Policy

How we manage and respect your privacy.

PRIVACY POLICY – COMMITMENT TO YOUR PRIVACY

DATED:  1 MAY 2011

1. HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

THERE ARE TIMES WHEN WE REQUEST THAT YOU PROVIDE INFORMATION SUCH AS YOUR NAME, E-MAIL ADDRESS, TELEPHONE NUMBER AND ADDRESS ON THE SITE. WE USE THIS INFORMATION TO PROVIDE YOU SERVICES AND TO PERSONALIZE AND IMPROVE OUR CUSTOMER SERVICE AND MARKETING EFFORTS. BY REGISTERING ON OUR SITE OR ORDERING SERVICES, YOU ARE CONSENTING TO RECEIVE INFORMATION FROM US ABOUT OUR SITE AND SERVICES. YOU WILL ALWAYS HAVE THE OPTION TO “NOT” RECEIVE INFORMATION FROM US.

IF YOU ORDER SERVICES, WE WILL ASK FOR CREDIT CARD AND BILLING INFORMATION NECESSARY TO PROCESS YOUR TRANSACTION. WE MAY DISCLOSE THIS INFORMATION TO OUR THIRD PARTY CONTRACTORS WHO PERFORM SERVICES FOR US IN ORDER TO PROCESS YOUR PAYMENT AND COMPLETE YOUR TRANSACTION. CREDIT CARD PAYMENTS ARE PROCESSED THROUGH PAYPAL.COM. THIS INFORMATION IS COLLECTED SOLELY FOR PAYPAL TO SECURELY PROCESS THE ORDER.

HANDLING THE REMEDY MAY COLLECT INFORMATION THAT IS NON-PERSONALLY IDENTIFIABLE (INFORMATION THAT DOES NOT IDENTIFY YOU PERSONALLY) AS A RESULT OF YOUR VISIT TO OUR SITE. THIS INFORMATION INCLUDES YOUR IP ADDRESS, YOUR INTERNET SERVICE PROVIDER AND YOUR BROWSER. MINORS REGARDED SO BY THEIR JURISDICTION, INCLUDING BUT NOT LIMITED TO, COUNTRY, PROVINCE OR STATE, CAN ONLY USE THIS SITE WITH THE APPROVAL OF A PARENT OR GUARDIAN. PLEASE BE SURE TO CHECK OUR PRIVACY POLICY REGULARLY AS THEY MAY CHANGE AS NEW SERVICES ARE ADDED; SUCH CHANGES WILL BE EFFECTIVE IMMEDIATELY AND WITHOUT PRIOR WRITTEN NOTICE. WE USE TOOLS TO ANALYZE TRAFFIC PATTERNS AND INFORM US HOW OUR USERS ARE USING THE SITE. WE MAY RELY ON THIRD PARTIES TO PROVIDE THIS TECHNOLOGY TO US.

2. USE OF COOKIES

WE USE “COOKIES” TO PERSONALIZE YOUR WEB BROWSING EXPERIENCE. “COOKIES” ARE SMALL PIECES OF INFORMATION THAT ARE STORED BY YOUR BROWSER ON YOUR COMPUTER’S HARD DRIVE. MOST WEB BROWSERS AUTOMATICALLY ACCEPT COOKIES, BUT YOU CAN USUALLY CHANGE YOUR BROWSER TO PREVENT STORAGE OF THE INFORMATION. PLEASE NOTE THAT IF YOU SET YOUR BROWSER TO NOT ACCEPT “COOKIES,” YOU MAY NOT BE ABLE TO FULLY VIEW OR USE ALL PARTS OF THE SITE.

3. MONITORING OF THE SERVICES

WE MAY, BUT HAVE NO OBLIGATION TO, MONITOR AND RECORD THE SERVICES, INCLUDING TELEPHONE CALLS AND ONLINE SESSIONS FOR PURPOSES OF IMPROVING CUSTOMER SERVICE, INTERNAL TRAINING AND INTERNAL MARKET RESEARCH. YOU ACKNOWLEDGE AND AGREE THAT WE MAY MONITOR AND RECORD THE SERVICES AND TO DISCLOSE ANY INFORMATION AS NECESSARY OR APPROPRIATE TO SATISFY ANY LAW, REGULATION OR OTHER GOVERNMENTAL REQUEST, TO OPERATE THE SERVICES PROPERLY, OR TO PROTECT OURSELVES AND/OR OUR USERS.

4. DISCLOSURE OF INFORMATION

WE DO NOT SELL, TRADE, OR RENT YOUR PERSONAL INFORMATION TO OTHERS. WE MAY DISCLOSE YOUR PERSONAL INFORMATION TO OUR THIRD PARTY CONTRACTORS WHO PERFORM SERVICES FOR HANDLING THE REMEDY IN ORDER TO I) CONFIRM YOUR TRANSACTIONS, II) COMPLETE THE SERVICES, AND PROVIDE YOU ADDITIONAL INFORMATION ABOUT OUR SITE AND SERVICES. THESE CONTRACTORS ARE PERMITTED TO USE THE PERSONAL INFORMATION ONLY FOR THE PURPOSES OF PROVIDING SUCH SERVICES AND HAVE CONTRACTUAL OBLIGATIONS TO USE REASONABLE SECURITY MEASURES TO PROTECT YOUR PERSONAL INFORMATION. HANDLING THE REMEDY MAY ALSO RELEASE INFORMATION WHEN WE BELIEVE IN GOOD FAITH THAT SUCH RELEASE IS REASONABLY NECESSARY TO (1) COMPLY WITH LEGAL OR REGULATORY REQUIREMENTS; (2) ENFORCE OR APPLY THE SITE’S TERMS OF SERVICE; OR (3) PROTECT THE RIGHTS, PROPERTY OR SAFETY OF HANDLING THE REMEDY OR OTHERS. HANDLING THE REMEDY RESERVES THE RIGHT AND MAY BE LEGALLY REQUIRED TO REPORT ANY KNOWLEDGE OF RESTRICTED MATERIALS TO THE APPLICABLE AUTHORITIES.

5. INFORMATION SECURITY

HANDLING THE REMEDY SITE AND OUR SERVICES ARE RUN ON 3RD PARTY SOFTWARE, HARDWARE AND NETWORKS, ANY COMPONENT OF WHICH MAY, FROM TIME TO TIME, REQUIRE MAINTENANCE OR EXPERIENCE PROBLEMS OR BREACHES OF SECURITY BEYOND OUR CONTROL. IF HANDLING THE REMEDY LEARNS OF A SECURITY SYSTEMS BREACH WE MAY ATTEMPT TO NOTIFY YOU ELECTRONICALLY SO THAT YOU CAN TAKE APPROPRIATE PROTECTIVE STEPS.

BY USING THE SERVICES, OR PROVIDING PERSONAL INFORMATION TO US THROUGH ANY MEANS, YOU AGREE THAT WE CAN COMMUNICATE WITH YOU ELECTRONICALLY REGARDING SECURITY, PRIVACY, AND ADMINISTRATIVE ISSUES RELATING TO YOUR USE OF THE SERVICES.

6. POLICY SUBJECT TO CHANGE

THIS VERSION OF THE PRIVACY POLICY IS EFFECTIVE AS OF MAY 1ST, 2011. YOU SHOULD CHECK THIS POLICY PERIODICALLY FOR MODIFICATIONS AS WE MAY MODIFY THE PRIVACY POLICY FROM TIME TO TIME WITHOUT NOTICE TO YOU. BY USING THE SERVICES FOLLOWING ANY MODIFICATIONS TO THIS POLICY, YOU AGREE TO BE BOUND BY SUCH MODIFICATIONS.