Google Talk

Understanding the Business Benefits

Does your business leverage the latest available technologies? Already recognized as a global powerhouse, Google has released a VOIP tool; Google Talk. Google Talk is a downloadable chat application that allows individuals to instant message, share status updates, transfer files, talk long distance for free, have an audio conference and many other things.

There are many company advantages to using programs such as Google Talk:

-Faster innovative access and higher productivity
Employees can more easily talk with one another and provide each other with much needed information.  This leads to the creation of more ideas and the ability to produce higher-quality work.

-New Functions with less disruption
Those who use Google Talk find that the rapid innovations of technology are incorporated seamlessly into the program.  That allows them to integrate various technology cycles into their everyday working lives.  Employees adapt to the improvements and are better able to deal with those new functions as they come onto the work scene.

-Productivity can happen anywhere
With the web-based application, employees can work from anywhere.  They can send files, talk to others at the office, send messages, and participate in office conversations almost as if they were there.  Anywhere with an internet connection is a potential office.

-Faster collaboration
In a large company, people are often spread out across the country.  Rather than travel from place to place to talk about certain issues, employees can collaborate with one another through Google Talk. This process is faster, efficient, and even cost effective.

-Security protects users
Some companies are wary of using talk programs due to the increased viruses on the market.  Google, however, has made significant improvements and investments in various security programs and those programs are passed through to customers.  Customers can use the talk programs while enjoying a multi-layer security process that will keep their networks safe from harm.

There are plenty of talk programs that work on occasion, but Google Talk is reliable all of the time.  The apps are mirrored in real time across many different data centers, ensuring that there is never an interruption and Google Talk is never unavailable to its customers.

-Flexibility and control
Using Google Talk doesn’t mean that a company will lose control.  In actuality, it gives the company an added layer of flexibility.  Managers can access employees, even when they are not in the office.  Information from those employees can be sent to other employees with a few clicks of the mouse.

-Costs less
Overall, Google Talk is much less than other items of its caliber in the industry.  The amount of productivity increase the company will likely see will far outweigh any costs that go into setting up the program.  There is no specialized software that will need a special license and it will never have to be repaired or replaced.

Does Google Talk align with your organizations business and technology strategy? Is your company leveraging the use of available tools for mobile workers to communicate? A cost saving measure that may make this an easy choice for small to medium sized health care organizations which have an extensive remote workforce.

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David Peterson

David G. Peterson is a business consultant and author of Handling the Remedy. He has extensive international experience managing projects and operations for large financial institutions. He has worked in North America, Europe, Middle East and Asia skillfully managing business and technical requirements, core systems enhancement and support, merger and acquisition integration's, business process reengineering, off-shoring and outsourcing.